Biomat USA - Garland, TX - Reviews, Appointment & Contact (2024)

Brian Rice

I don’t see why they have 4.5 stars. I have been treated poorly most of the times I have been to Biomat / Griffol’s Plasma Center in Garland. I’ve been very patient with them and tolerated poor behavior on many occasions. Today was my last visit. They will be dismissive and interrupt you while you are speaking. They don’t listen to your needs every time. They will let you sit there for hours without speaking to people in line. If you don’t have the patience of Job, do not attempt to donate. If you do donate, make sure to do better than follow the rules. I have a scar on my arm where I was stuck several times at different angles to try and get the machine going again. Turns out, there was too much fat in my blood which clogged the filter. This was only discovered when the manager was asked for help. It was not checked on a number of occasions. I absolutely do not recommend this location. Go anywhere else. Poor attitudes and poor manners.

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K9 Gains

Great experience here, had a small mix up with payment one day but thanks to samantha and ray, it was handled. I def recommend

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NyceGod

I love Griffils biomat USA .the workers are amazing and funny . Sam , Trez and Alex are bright lights that shine as soon as you recognize them. It’s a nice clean environment . Everything is easy and speedy . And you get paid to help another individual.

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PAtrick Scott

I used to donate quite often for the extra cash and good it did for helping cure some diseases. There is one lady in particular who give me attitude every single time we cross paths. I’m not sure if she has something against the way I look or what but she always treats me with disrespect and gives off negative attitude. I went today after skipping all week and she turned me down due to the bruises her staff gave me. I understand not being able to donate since I have bruises but the way she addressed it was completely unprofessional and I felt disrespected. I will NEVER go here again or to any plasma place again. Horrible customer service. If I could give 0 stars I would. I hope she eventually gets fired. I believe she is one of the leaders or managers but I won’t go back to find out.

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Bryanna&Bernard Ware

Just like Walmart. All theses stalls and only 1 open. Takes 10x longer then it has to bc they never have enough staff, the staff they do have spend more time taking and wondering around than anything else. Used to be my favorite place, has quickly went down.

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Kathy Moxley

I wanted to like this place so much! The people are very friendly and have improved the time of donating greatly. But Recently there hasn’t been enough technicians so they are overloaded. It really effects their quality of work. The girl that was my tech was overloaded and she bruised me so bad it took 3 weeks before the bruise went away. I don’t blame her it’s because she was overloaded. And I can only go on Sunday and Tuesday so I don’t get the bonus! Really! Today the young man that was the tech was clearly not experienced and was very nervous. He should not be putting a needle in anyone ever.He obviously missed my vein! Another tech came over. He was going to readjust it. I knew that this was going to bruise me and I wouldn’t be able to come back for another three weeks. So I just had them extract the needle and I left. I’m not sure if I will return. I really thought this was going to be a good way to help people and for me to earn a little extra money. I don’t know if I’ll return or I might try a different place.

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Joel Gadness

I’ve been donating plasma for years. It’s a great way to earn money and you also feel good knowing you’re helping out people who desperately need your plasma for life saving medical products. This location is great. It’s clean, fast and safe.

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clarsen94

I used to like this place; however, it really seems to have started going down hill recently. Used to the process was easy and you would be in and out in 1 or 1.5 hours, but my most recent times donating it has taken at least 3 hours.

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Cain miller

The head morning boss refused to stamp my passport. I found that childish and I’m just confused because she stamped my passport before.

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Lee Trevino

Pay is lower than some other places slow to get in and out sometimes but people are nice there

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